Privacy Policy

I’m a sole trader operating under the business name Anna Zeller/The Sausage Squad.

Goods & Services

My goods & services include books, merchandise, activities, writing and entertainment content. 

Contacts

My customers include; private individuals, businesses, non-profits, students, teachers and health facilities. 

Other contacts

These include suppliers and fellow industry professionals.

This policy describes the personal data I hold on customers and other contacts, how I use it and how I keep it safe.

Last updated 7th January 2021

What I do with the personal data I hold

I use it to do these things:

•    respond to enquiries

•    communicate with customers

•    communicate with other contacts

•    monitor and track my productivity

•    take payment from customers

•    pay suppliers

•    maintain records required by HMRC.

I don’t use the data I collect for any other purpose, such as to send out marketing communications, without active consent.

I don’t pass the data I collect on to third parties, unless I am required to by law, for example in the case of a tax audit by HMRC.

Types of personal data I hold

I may hold any of the following personal data on my contacts:

•    name

•    email address

•    postal address

•    phone number

•    social media handles

•    additional personal data supplied to me in emails or documents, including documents for editing

•    payment history

Sensitive personal data

I don’t collect any sensitive personal data (such as ethnic origin or criminal history).

However, I may be asked to work on documents that contain sensitive personal data about the author(s) or other people. I will keep such data fully confidential and I will delete the data on request by the data subject once the work is complete.

Where I store personal data (see below for details of specific platforms)

•    I store the emails I receive, which contain email addresses and other contact information, in my email platform.

•    Postal addresses will also be stored on electronic records of invoices.

•    If you use the contact form on my website to contact me, your email address and message will also be stored in the backend of the website as a backup.

•    Details of payments are stored, with client names, in my accounting spreadsheets. Details of PayPal payments are also stored on the PayPal site.

•    Suppliers’ invoices may be stored in paper form.

•    Documents are kept on the hard drive of my computer and all files are also backed up to Dropbox.

Platforms and providers

•    Wix (website platform) – privacy policy

•    Go Daddy (domain host) – privacy policy

•    PayPal (payment platform) – privacy policy

•    Gmail (email platform) and Google Analytics (website usage statistics) – privacy policy

•    MailChimp (email forwarding) – privacy policy

•    Dropbox (file backup) – privacy policy.

Security

I access the personal data I hold on a personal computer and a smartphone, both of which are password-protected (on start-up and wake-up). Virus and malware protection is installed and up to date.

Before I dispose of any hardware I ensure that all data is permanently deleted.

All my provider accounts are password-protected.

How long I keep data for

I generally keep contacts’ personal data indefinitely unless I am asked to delete it. In the case of customers, this is because they sometimes require my services after long intervals, depending on their needs.

Removal of data

I will remove your personal data from my records on request, unless it is data I am legally required to keep, such as information I might be required to supply for a tax audit by HMRC. I will aim to carry out any removal of data within 30 days.

Any questions?

You are very welcome to ask me what personal data I hold on you and how I handle your personal data, or to ask me to remove any of your personal data from my records.